Data Protection Declaration
1. Why do we process your personal data?
1.1. Dissemination and collection of information and file processing
1.1.1 Responding to questions via the contact form
We process this personal data to ensure (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain this data? | How long? | With whom is this data shared? |
| Identification data, contact details and data relating to the question, information or order | Directly from the data subject(s) OR indirectly from one or more other person(s) | 3 years after last contact | Subcontractors who manage our ICT infrastructure if their intervention is necessary |
Indirectly from one or more other person(s): in some cases, we receive a request concerning someone else, meaning we may therefore hold personal data relating to one or more other person(s).
1.1.2. Processing an order
We process this personal data to ensure (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain this data? | How long? | With whom is this data shared? |
| Identification data, contact details and data relating to the question, information or order | Directly from the data subject(s) OR indirectly from one or more other person(s) | 3 years after last contact | Subcontractors who manage our ICT infrastructure if their intervention is necessary |
Indirectly from one or more other person(s): in some cases, we receive a request concerning someone else, meaning we may therefore hold personal data relating to one or more other person(s).
1.1.3. Exercising data subjects’ rights regarding processing by SRL Belga Solar
We process this personal data because we need it to carry out our legally defined tasks.
| What personal data? | How did we obtain this data? | How long? | With whom is this data shared? |
| Identification data, contact details and data relating to the question, information or order | Directly from the data subject | 1 year after the file is closed | Subcontractors who manage our ICT infrastructure if their intervention is necessary |
1.2. Organisation management
1.2.1. Website
When you visit our website, we process certain personal data such as IP addresses and cookies to ensure the proper functioning and security of our website.
The processing of personal data obtained in this way is based on legitimate interest regarding the security and proper functioning of our website, and on your consent regarding the analysis of website use. Except for necessary cookies, we always ask for your consent. Below is a list of cookies used on our website.
Cookies
A cookie is a small text file that may be stored on your computer when you visit websites. Information is recorded in a text file, such as your language preference for a website. When you revisit the website later, this cookie is sent back to the website. This way, the website recognises your browser and can retain your language choice, for example.
Cookies also generally have an expiration date. Some are automatically deleted when you close your browser (called session cookies), while others remain longer on your device, sometimes until you delete them manually (called persistent cookies).
Why do we use cookies?
SRL Belga Solar, the operator of this website, uses three types of cookies on belgasolar.com:
- essential cookies;
- functional cookies;
- analytical cookies.
To manage the content of its website, SRL Belga Solar places essential and functional cookies. These cookies are necessary for the proper functioning of this website. It is not possible to refuse these cookies if you wish to browse our website.
SRL Belga Solar also uses analytics tools. These tools install cookies used to measure traffic on the website. This allows us to know how often a specific page has been viewed. We use this information solely to improve our website content or to launch a campaign on a popular topic. The use of these analytical cookies is subject to your prior consent. These cookies will only be installed on your device after your approval.
List of essential and functional cookies
You may refuse the following cookies if you wish to browse our website.
| Name | Expiration | Purpose |
| axeptio_cookies | 12 months | Axeptio. Contains all information about the visitor’s consent, such as the date, unique anonymous ID, and whether consent was given |
| axeptio_all_vendors | 12 months | Axeptio. Contains the list of all cookies declared in the Axeptio widget |
| axeptio_authorized_vendors | 12 months | Axeptio. Contains the list of cookies accepted by the visitor. |
| Wp-wpml_current_language | Session | WPML. Stores the current website language |
| wpml_browser_redirect_test | 24 hours | WPML. Tests whether cookies are active on the site. |
| _icl_visitor_lang_js | 24 hours | WPML. Stores the redirected language. |
| wp-settings-time-# wp-settings-# |
12 months | WordPress. Customises your WordPress admin interface and the website interface. |
| wordpress_test_cookie | Session | WordPress. Checks if cookies can be installed. |
| wordpress_logged_in_# | Session | WordPress. Once logged in, this cookie indicates you are connected and who you are. |
List of analytical cookies
You may refuse the following cookies if you wish to browse our website.
| Name | Expiration | Purpose |
| ga | 13 months | Google Analytics. Distinguishes unique users by assigning a randomly generated number as a client identifier |
| _gat | 1 minute
|
Google Analytics. Throttle request rate |
| _gid | 24 hours | Google Analytics. Stores and updates a unique value for each visited page |
How to see which cookies are installed on my device and how to delete them?
If you want to know which cookies are installed on your device or if you wish to delete them, you can use your browser settings. You can find more detailed instructions via the links below.
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox (mobile) | Chrome (mobile) | Safari (mobile) | Microsoft Edge |
Are you using another browser? Check whether the procedure for your browser is listed on the website allaboutcookies.org/how-to-manage-cookies. This site is only available in English.
1.2.2. External links
The SRL Belga Solar website refers to external links to support certain information. Activating these links is the user’s responsibility. However, we advise reviewing the privacy and cookie policies of the relevant website.
1.2.3. Newsletter
We process this personal data to ensure (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain this data? | How long? | With whom is this data shared? |
| Identification data and contact details
|
Directly from the data subject | Until consent is withdrawn
|
Subcontractors who manage our ICT infrastructure if their intervention is necessary |
As long as you have given your prior explicit consent, we are authorised to send you newsletters by email. However, if you no longer wish to receive our newsletters, you can unsubscribe at any time using the unsubscribe option provided.
2. What are your rights and how to exercise them
If you have a complaint, question or issue concerning how we use your personal data, contact us.
SRL Belga Solar
Zone d’activités Nord 89, B-5377 Baillonville
welcome@belgasolar.com
If you contact us to exercise your rights, we will respond within 1 month. In exceptional cases, this deadline may be extended (up to a maximum of 3 months), but we will inform you of the reason within 1 month. Whether or not you can exercise your rights depends on the processing and the legal basis.
Always clearly state which right you wish to exercise and how you wish to receive the information (e.g. by email, post, verbally, etc.). Note that in some cases, we need additional information. We want to ensure we assist the correct person.
2.1. Right of access
You have the right to ask us about the personal data we hold about you. We can provide a free copy, but this is not possible for all documents. We also aim to respect the rights and freedoms of others.
2.2. Right of rectification
Think your data is incorrect or outdated? You have the right to ask us to correct it.
2.3. Right to object
You have the right to ask us to stop processing your personal data.
2.4. Right to restriction of processing
You may ask us to restrict the processing of your personal data, for example when we are verifying the accuracy of your data.
2.5. Right to erasure (right to be forgotten)
You have the right to request the deletion of your personal data. If we are legally required to retain certain personal data, we cannot comply with this request.
2.6. Right to withdraw your consent
If personal data processing is based on your consent, this consent can be withdrawn.
2.7. Right to lodge a complaint with a supervisory authority
If you believe that the processing of your personal data constitutes a breach of the European data protection regulation, you have the right to lodge a complaint with a supervisory authority.
Data Protection Authority
Rue de la Presse, 35
1000 Brussels
3. Scope of the privacy policy
Unless otherwise stated, this privacy policy applies to all websites, applications, tools, etc., of SRL Belga Solar, as well as to all services we offer for which it is explicitly referred to.
Please note that our privacy policy may change over time. Any changes become directly applicable once published. For this reason, we invite you to consult it regularly.
Except where required by law or where the communication of your data is necessary to process your request or pursue our missions as described in point 3 (communication to public authorities, communication to our subcontractors, etc.), we do not disclose your personal data to third parties without your prior consent. Moreover, when we communicate your data to other entities, we always ensure that only the personal data strictly necessary for the intended processing purpose is disclosed.